eMetrics Marketing Optimization Summit

London 2010 - Sponsor

OpinionLab - www.OpinionLab.com

By inviting consumers to share feedback at anytime, from anywhere, OpinionLab harnesses the collective intelligence of your customer base, enabling you to

Collect, analyze, and leverage customer feedback from all touch points
Manage attitudinal data from ratings and open-text comments in real time
Funnel actionable diagnostics and business intelligence to appropriate stakeholders
Benchmark progress against competitors in your industry

For over a decade, the opt-in methodology behind our familiar [+] symbol has helped hundreds of the world`s leading brands collect actionable voice-of-customer feedback essential to user-experience optimization, business intelligence, customer-relationship management, and marketing and communications.

Our customizable, self-serve reporting toolkits integrate with a wide variety of analytics platforms to reveal the reasoning behind user behavior. Actionable evaluative and diagnostic data is based on