eMetrics Marketing Optimization Summit
San Francisco 2011 - Sponsors
opinionLab - www.opinionlab.com
- Collect, analyze, and leverage customer feedback from all touch points
- Manage attitudinal data from ratings and open-text comments in real time
- Funnel actionable diagnostics and business intelligence to appropriate stakeholders
- Benchmark progress against competitors in your industry
For over a decade, the patented methodology behind our familiar [+] symbol has helped many of the world’s leading brands collect, understand, and manage actionable voice-of-customer feedback essential to customer-experience optimization, business intelligence, customer-relationship management, and marketing and communications.
Our advanced listening technologies collect streaming voice-of-customer data from a wide range of essential touch points, including
- Mobile sites and apps
- Social-media touch points
- Online advertisements
- Brick-and-mortar stores
- Products and merchandise
opinionLab is a GSA-approved vendor: GS-35F-0656V.