eMetrics Marketing Optimization Summit
San Jose 2010 - Sponsor
ForeSee Results - www.foreseeresults.com
As the leader in online customer satisfaction measurement, ForeSee Results captures and analyzes online voice of customer data to help organizations increase sales, loyalty, recommendations and website value. Using the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), ForeSee Results identifies the improvements to websites and other online initiatives with the greatest ROI. With over 25 million survey responses collected to date and benchmarks across dozens of industries, ForeSee Results offers unparalleled expertise in customer satisfaction measurement and management. ForeSee Results works with clients across industries, including: retail, financial services, healthcare, hospitality, manufacturing and government. Clients include Best Buy, Danskin, Forbes.com, NPR, Victoria's Secret, 3M, the IRS, Smithsonian, AARP and NHL. ForeSee Results, a privately held company, is located in Ann Arbor, Michigan and on the web at ForeSeeResults.com.