eMetrics Marketing Optimization Summit

San Jose 2010 - Sponsor

OpinionLab - www.opinionlab.com

By inviting consumers to share feedback at anytime, from anywhere, OpinionLab harnesses the collective intelligence of your customer base, enabling you to:

Collect, analyze, and leverage customer feedback from all touch points
Manage data from ratings and open-text comments in real time
Funnel actionable diagnostics and business intelligence into the right hands
Benchmark progress against competitors in your industry

For over a decade, the opt-in methodology behind our familiar [+] symbol has helped many of the world’s top brands collect actionable voice-of-customer feedback essential to user-experience optimization, business intelligence, marketing, and communications.

Our robust diagnostic suite updates every time a new comment is submitted, so web teams can monitor trends, prioritize, and take action on streaming, real-time feedback data. Customizable toolkits offer evaluative and diagnostic insight based on