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CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Each month, the site reaches over 200,000 subscribers and visitors from 200 countries via email, RSS, LinkedIn and Twitter. Our main areas of coverage are Customer Relationship Management, Customer Experience Management and Social Business. CustomerThink offers thought leadership content with white papers, reports and recorded webcasts in our Premium Content Library. We also conduct live webinars throughout the year. Visit www.customerthink.com to learn about every facet of customer-centric business management in articles, blogs, interviews, news, and to register for the weekly Advisor newsletter.
eMetrics Marketing Optimization Summit
Washington DC 2009 - Sponsors
ForeSee Results - www.foreseeresults.com
As the leader in online customer satisfaction measurement, ForeSee Results captures and analyzes online voice of customer data to help organizations increase sales, loyalty, recommendations and website value. Using the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), ForeSee Results identifies the improvements to websites and other online initiatives with the greatest ROI.
With over 25 million survey responses collected to date and benchmarks across dozens of industries, ForeSee Results offers unparalleled expertise in customer satisfaction measurement and management. ForeSee Results works with clients across industries, including: retail, financial services, healthcare, hospitality, manufacturing and government. Clients include Bell Canada, Rogers Communications, Home Depot Canada, the World Bank, the Royal Canadian Mint, the International Atomic Energy Association and the NHL. ForeSee Results, a privately held company, is located in Ann Arbor, Michigan and on the web at ForeSeeResults.com.
Expo Hall Hours
Tue. 8.00am - 7.30pm
Wed. 8.00am- 3.30pm
2009 SPONSORS
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Newcomers Pavillion
