eMetrics Marketing Optimization Summit

Washington DC 2010 - Sponsors

Kampyle - www.kampyle.com/

Founded in 2007, Kampyle developed an easy-to-use software-as-a-service (SaaS) solution that companies can customize and implement in five minutes to collect, analyze and respond to online user feedback. Using Kampyle lets you understand your website visitors at a deeper level, gaining answers to critical questions such as: What was my customer thinking? Why did she leave my shopping cart? Will she ever return? By automatically analyzing customer feedback data, Kampyle presents an immediate, accurate picture of users' experiences, which you can share with your company by integrating the feedback with your CRM and Web analytics. Issues that need to be solved become easily identifiable, and direct or automated responses to users regarding their feedback (e.g., informing them of progress) can improve customer satisfaction.

With over 40,000 customers since its launch in 2008, Kampyle has processed more than 12 million feedback forms in over 60 languages in 191 countries to date.