Island Data's core competency is helping you listen to and better understand your customers in Internet time. Your customers live in real time. Your competition moves in real time. Is your company LISTENING in real time? You can with Fast Insights, our On Demand active customer listening system.
Fast Insights allows you to keep pace with your customers by capturing, categorizing, and analyzing their feedback in real time. Instead of hearing about a bad customer experience on the nightly news, in blogs or message boards, or after you lost a customer, be ahead of the game with Fast Insights. Fast Insights also automatically captures and detects emerging issues that are critical to your business and provides real time reporting and alerting on these issues.
You can be up and running on Fast Insights with our on demand software in as little as 1 day. The result is superior business intelligence when and where it is needed by executive and operating management.