CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Each month, the site reaches over 200,000 subscribers and visitors from 200 countries via email, RSS, LinkedIn and Twitter. Our main areas of coverage are Customer Relationship Management, Customer Experience Management and Social Business. CustomerThink offers thought leadership content with white papers, reports and recorded webcasts in our Premium Content Library. We also conduct live webinars throughout the year. Visit www.customerthink.com to learn about every facet of customer-centric business management in articles, blogs, interviews, news, and to register for the weekly Advisor newsletter.