eMetrics Marketing Optimization Summit

Washington DC 2010 - Sponsors

Tealeaf - www.tealeaf.com

Tealeaf provides visibility, insight, and answers for companies doing business online. Tealeaf's powerful customer experience analytics empower companies to optimize ebusiness by eliminating obstacles that block successful conversions or completion of business processes. Its deep insight enables you to answer many of the most compelling, yet difficult questions that plague ebusiness executives: "Why are my conversion rates down?" "Why is my business growth not over-achieving against market growth rates?" "Why can't we resolve more customer issues in our web call centers?"

Tealeaf is committed to helping companies make sure that every customer can complete every transaction, every time. To date, our Tealeaf CX solutions are used by leading companies, including more than 50 Fortune-class companies. Our customers include four of the five largest banks, as well as numerous other financial services institutions, including brokerages, exchanges, investment banks and mutual funds; more than 40 property and casualty insurance companies; one third of all online retailers generating more than $100M in annual sales; and many other leading companies in industries such as pharmaceuticals, telecommunications, transportation and logistics, manufacturing, high-technology and business-to-business distribution.